A reader who missed Hewlett-Packard's deadline for getting a hinge defect repaired turns to the Gripe Line for help

The upstart "computational knowledge engine" claims its results are original works, raising important questions about software and intellectual property

Only Google has the Swiss to pull off a telco and medium-agnostic telephony bridge. Privacy's a small price to pay

Big Blue continues its quest to grab a bigger share of the exploding analytics market

Microsoft's deal with Yahoo solves Google's antitrust problems -- and worsens the threat to everyone's privacy