When you include replacement hardware, admin costs, application testing, and
replacing incompatible apps, Gartner's VP of research, Michael Silver, believes
that -- in a hypothetical organization with 2,500 Windows users -- the cost of
upgrading from Windows XP to Windows 7 will run $1,035 to $1,930 per user.
Silver's cost estimate of migrating from Vista is a fraction of that number:
from $339 to $510.
No doubt organizations already mired in Vista will roll out Windows 7 in a hurry
for usability, compatibility, and performance reasons. But the value prop for
the XP masses remains elusive.
[ Pound for pound, which is the better desktop OS, Snow Leopard or Windows 7?
Find InfoWorld's answer to that question in our PC vs. Mac deathmatch. ]
After last week's saturation coverage of Windows 7, I will spare you the laundry
list of changes and new features (check out our Windows 7 Deep Dive Report for
that). But I ask you to imagine the hypothetical CFO of that hypothetical
2,500-user organization, staring at an upgrade cost of between $2,587,500 and
$4,825,000. Glaring at that number, looking at it sideways, maybe turning it
upside down. And this buys us ... what, exactly?
Even as, post downturn, the desktop hardware upgrade cycle kicks into gear again
-- which Gartner says is already happening -- the obvious fact that Windows 7
will be pre-installed on new hardware does not ensure migration. As InfoWorld's
Galen Gruman reported last week in "Was Windows 7 worth saving XP for?" a
Hewlett-Packard exec said he expects many if not most businesses to "downgrade"
Windows 7 to XP through much of 2010 (an option for some editions of Windows 7
until April 23, 2011).
It's tempting to be dramatic and declare the Windows treadmill broken beyond
repair. Steve Ballmer's rather manic performance at the official Windows 7
launch last Thursday suggests that, in his heart of hearts, even he believes
that the world has changed. I could push things even further and point to
today's "PC vs. Mac deathmatch: Snow Leopard beats Windows 7" as evidence that
the Mac will eventually become the default corporate desktop.