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Crazy tech support stories

11/9/2009

An IT support specialist remembers the calls that made him push the mute button while he pulled himself together

First look: Motorola Droid, HTC Droid Eris are risky for business

11/9/2009

Exchange mail policy support iffy, and security and configurability are subpar

Why we hate -- and need -- cloud computing

11/9/2009

The industry's chieftans express disenchantment with 'the cloud,' but the services keep coming

IT snake oil: Six tech cure-alls that went bunk

11/8/2009

Legendary promises, little delivery -- IT history is fraught with "transformational" sales pitches that fell far short

Android vs. iPhone: Business loses either way

11/8/2009

The battle to win users' hearts -- and wallets -- has one clear loser: IT

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